AU Central brings together in a centralized location many of the student services provided by the Offices of the Registrar, Financial Aid and Student Accounts. Visit AU Central in the Asbury Building, South Wing, Room 201, to meet with one of our cross-trained student services counselors to discuss your financial and registration related questions.
AU Central is open for business on Monday, Tuesday, Thursday, and Friday 9:00AM - 5:00PM and Wednesday 10:00AM - 5:00PM. You may also email us at aucentral@american.edu or call us at 202.885.8000.
Summer Sessions and Online Learning
Have you considered taking summer courses at AU? Get to know what Summer Sessions has to offer. Online Learning may be the right option for you. Learn more about our online learning offerings.
Got Questions? Get answers!
Need to drop a class but don't know if it will affect your financial aid or cause you to owe money? Planning to do an internship? Don't know your FAFSA from FERPA? Contact AU Central to get help navigating the business part of being a student.
Here are our current most popular FAQs
Q. How do I pay my bill?
Please note that American University does not accept credit cards for payment of student bills
Online Payments
Payments can be made online by E-checks (using a checking or savings account) through the student's web portal at https://myau.american.edu.
Payments by Mail
Payments by check may be sent to:
American University
Student Accounts
P.O. Box 17539
Baltimore, MD 21297-1539
Payments In Person
Payments by personal check, money order, or cash may also be made in person at Student Accounts, Asbury 300, Monday through Friday 9:30 am to 5:00 pm.
Wire Transfer Payments
American University accepts wire transfers for student payments. Please contact us directly at (202) 885-8000 for more information.
All other correspondence should be sent to
American University
Student Accounts
Asbury 300
4400 Massachusetts Ave NW
Washington, DC 20016-8073
Financial Aid Refunds
For students that will have a credit on their account due to financial aid, refunds will begin to be processed Wednesday, January 18. You may sign up for your refund, and choose to receive it electronically into your bank account, by following the instructions here: http://www.american.edu/finance/studentaccounts/refund-request.cfm
